Support

Email support@postaryx.com. It reaches the team directly, and it is the right route for anything involving your account, billing, or details you should not post publicly.

For a reproducible bug, email the same address with the detail below. A written report is more durable than a chat message, and more likely to get fixed.

Check first

Most questions have an answer already written down.

Deleting your account

Account deletion is handled as a verified request rather than a button in the app, so that a shared workspace cannot be removed by one member.

Email support@postaryx.com with the subject "Account deletion request" and include your account email address and the workspace name. We may verify your identity, and your administrative authority if the workspace has other members, before deleting anything.

The full process — what is deleted, what is retained, how backups are handled and how to remove individual channels or posts yourself — is in the Data Deletion Instructions.

How to ask so you get an answer

Follow this order: goal, environment, changes, results. It is the difference between a question someone can answer in one reply and a thread of clarifications.

Goal

What were you trying to do?

• I want to schedule a post to Reddit at 6pm
• I want the same post to go to X and LinkedIn with different wording
• I want an RSS feed to post automatically

Environment

• Which browser and operating system?

Changes

What changed just before it broke? A new browser, a browser update, an extension you installed, a setting you changed. "It used to work" is useful, but "it used to work until I changed X" is far more useful.

Results

What happened, and what did you expect? Quote the exact error text rather than describing it, and include a screenshot where the interface is involved.

Error messages on failed posts come from the platform rather than from Postaryx, so the exact wording is usually what identifies the problem.